Testimonials

Integral has established a reputation within Jones Lang LaSalle of successfully delivering IT hardware and services across its Pan-European sites and network.

Integral have a proven track record of delivering services and their positive attitude, competitive pricing, and flexible approach has led us to use their services for the past five years.

We would have no hesitation in recommending Integral to other organisations.

EMEA IT Procurement Lead
Jones Lang LaSalle

The Trust chose Integral Specialist Services as their support provider as they demonstrated a more flexible solution and one which offered ‘real’ value for money with additional inclusive services, all at less cost than other providers.

To date, Integral has proven to be a ‘true’ support partner displaying the commitment to giving technical advice and assistance at all times. They have helped us to ensure the ICT environment remains stable and they are always consistent in their expertise.

We would have no problem recommending Integral to any other organisation.

IT Network Manager   
East Lancashire Hospitals NHS Trust

After much due diligence, we selected Integral due to their proven track record of offering flexible and tailored professional services that match the demands and requirements of the business.

Their ´can do’ approach and responsiveness means we can rely on Integral to deliver services on time and to budget.

Integral’s methodology and consultative services allow our organisation to ensure continuity through the use of their premium professional support services. Their planning and deployment process ensures a smooth and effective implementation for all of our IT projects.

We have been extremely impressed with the Integral team and the services they provide to us. We would have no problem is recommending their services to anyone.

Jeremy Warren
IT Director
Leading European Pension Fund
London

We have been using the services of Integral since 2005 and are extremely pleased with their proactive support model, responsiveness and true flexibility. We have a dedicated account and service delivery team and so always know who to talk to.

As a leading manufacturer of bearings, we rely on the use of the ICT systems and if it fails then production stops.  We can always rely on Integral to pull out all the stops to ensure we are back up and running as quickly as possible.

The technical staff are always helpful and go the extra mile to help us.

IT Manager
SKF Group

Recently, and in conjunction with one of our suppliers, we ran a very successful programme with one of our contract accounts, CIBA. Through the use of this service we achieved almost a £2 million saving in service credits.

Wendy Palmer
Head of Finance
BT Global Customer Service Operations

As far as compliance solutions go, Cryoserver does everything we want it to do.  We suggest that everyone should have a system like this. If a company has Cryoserver in place, then those improperly filed or deleted items can be easily retrieved and restored. It’s a secure safety net.

Ann Elia, Head of IT
Travers Smith

Since being introduced to Cryoserver, via one of the excellent seminars, I’ve not looked back.As a fairly cynical IT manager (who incidentally, has never before bought anything as a result of a supplier-run seminar), I tend to shun ultra-new technology in favour of tried-and-tested systems.  That changed when Cryoserver was demonstrated to me by the highly motivated, knowledgeable – and maybe as important in IT – personable, Cryoserver team.

The product itself is outstanding, not least for the fact that it occupies an utterly unique segment in the mail storage/forensic compliance market.  Cryoserver has no peers…  yet.  I predict a glut of inferior ‘copies’ will surface in the not-too-distant future, all (of course) promising the earth.  In the same way that James Dyson’s dual cyclone vacuum cleaner was the first - and still the best - Cryoserver is a simple, yet revolutionary product, which I am confident will deservedly dominate the market for a very long time to come.

I strongly advise any IT Manager, Finance Director or HR Manager who is serious about protecting their firm’s integrity, to take a long look at what Cryoserver can do for them.  It might just save your business.  At the very least, you’ll make a new friend in Cryoserver.  I did.

Paul Morgan
Group IT Manager
Ransom

I am extremely happy with the quality of support we receive, the development that they applied to meet our specific needs as well as the ongoing relationship and understanding we have built. ISS have always been very responsive to all our requirements.

Nicolas Linley
Account Director
BT Global Services

“We chose Integral to provide us with support and maintenance services for our data networks,over the past three years working with Integral we have not been disappointed.  Having the knowledge that one of 1200 multi-skilled field engineers based across 22 UK sites would be onsite within a matter of hours, gave us great comfort.  And with the 4 hour guaranteed fix time as standard, we always knew that our problems would be solved successfully and without disruption! 

Integral always go beyond the call of duty and to date have exceeded our expectations.  Many organisations claim to guarantee their service – Integral were the only organisation that backed up this claim with penalty clauses and service credits.  They have never yet missed the SLA and have always acted promptly, even when the issue fell outside of the standard contract terms.  I would be pleased to refer Integral to any other organisation, as they really are true to their word”

Pat Gogarty
CTO
Abacus / Epsilion EMEA

“After evaluating  Safend Auditor – we were able to gain clear and precise visibility of what was connected to user endpoints, following this the decision was made to implement the whole Safend solution.  We found Safend to be cost effective, and now gives us the added security of knowing that our IT environment is safer, secure and well monitored. 

Integral have shown great care to detail thereby ensuring a smooth implementation, expansion and upgrade of the Safend product without disruption to our organisation.

I am  happy to highly recommend Integral, their pre and post technical resources have proven themselves time and time again.”

Brent Gebbie
Infrastructure Manager
Canopius