News & Announcements
January 2012 – Integral Launch ‘Resource on Demand Services’ for Quick and Easy Access to Technical Expertise.
Integral Specialist Services are pleased to announce the launch of their unique VirTech resource-on-demand services to provide easy access to technical contractors.
VirTech provides the following benefits:
- Extremely Flexible: Use the level of resource when and where you need it.
- No minimum Term of Contract: Resource can be used for any length of time.
- Cost Effective: VirTech pricing is more competitive than standard man day rates.
Integral provides easy access to technical staff with skills and expertise across a broad range of technologies and product sets.
For further information on technologies covered and level of expertise offered, contact us on 0845 273 3881 or click on the link below:
http://www.integralservices.info/services/professional-services/
December 2011 - Cash Back on all used mobile phones
As part of our hardware buyback service, we have now introduced a new service to include the buyback of used mobile phones from organisations across the UK. In keeping with our Green initiatives we will either buy back handsets that can be refurbished for future use or alternatively will dispose of them for recycling, whilst conforming to the WEEE directive.
The service is very simple and the highest possible price will always be offered. In addition to this and as part of our social responsibility, a percentage of all profits will be donated to charity.
For more information please contact integral on 0845 273 3881.
September 2011 – Another BT win for Integral
After weeks of negotiation, BT awarded Integral yet another Global Services contract and is looking to expand the existing contract for asset management and billing assistance services to all areas of the globe. The contract extension was awarded on the basis of our proven ROI model, combined with a unique offering, which delivers to BT and its end user client a solution that helps to control the contract scope and SLA definitions.
For further information on our asset management services, please click the link below:
http://www.integralservices.info/services/it-asset-management-itam/
August 2011 – Integral partner with Osirium
Integral are pleased to announce it’s new partnership with Osirium.
Osirium serves as a consolidated access point into multi-vendor enterprise infrastructure estates, including Windows & Unix servers, Security Infrastructure devices such as Firewalls, Proxies, Content and Malware Gateways, etc. as well as switches and routers. Osirium addresses the security requirements thrown up by compliance mandates, as well as the need to better automate administrative tasks or securely afford access to internal resources by third-party services, such as managed service providers and auditors.
As an extension of its proxy-based capabilities, Osirium can also automate and delegate administrative tasks to alternative teams, such as the Help Desk, to make better use of available resources and also significantly reduce the risks of human-error.
Osirium has been built-for-purpose. It is elegant in design and architecture, built from the ground-up to deliver a central and consolidated management point for an array of privileged user services in order to better secure and simplify best practice multi-vendor management across the enterprise.
For further details, please click the link below:
http://www.integralservices.info/services/extreme-data-protection/osirium-simple-secure-management/
August 2011 – Integral awarded support services contract by CTC
After several meetings and presentations, Charles Taylor Consulting awarded Integral its Worldwide Cisco network support and maintenance contract.
We achieved a substantial saving for CTC and in addition have supplied them with a pro-active secure remote monitoring and management tool, totally free of charge and as part of the service agreement. On its own the tool holds a value of £15,000.00.
Since this new business win, CTC have invited Integral to look at different areas of IT spend and have also asked us to consult on a number of other IT based initiatives, from network security to operational efficiencies.
July 2011 - TONERmiser V2.0 is here
v2.0
After ongoing developments and customer requests, TONERmiser V2.0 has been launched.
With all the great benefits of V1.0, TONERmiser now offers many additional enhancements; the new slider bar allows you to decide what level of print quality and saving you wish to attribute to each print run. TONERmiser V2.0 is 10 times more effective that draft or economode.
TONERmiser V2.0 now works with Inkjets as well as laser printers and also has new features such as its web based reports with export feature.
You can also now run TONERmiser V2.0 to either enhance an existing print optimisation project or as a standalone application, the choice is yours.
Other TONERmiser V2.0 key benefits include:
- Up to 50% on toner usage and savings
- High impact, low cost method to reduce toner consumption and associated costs
- High quality results guaranteed
- Discreet and invisible to end-users
- Easily administered and managed. Can be central or local
- Quick install and roll-out
- Can help lower your carbon footprint
TONERmiser provides the most cost effective answer to toner reduction in any environment where the standard approach to print rationalisation is not possible.
For further information on TONERmiser V2.0 or to receive your free trial copy contact us now on 0845 273 3881 or click the link below:
http://www.integralservices.info/services/cost-optimisation/print-cost-reduction/
June 2011 - We are pleased to announce the launch of Cryoserver Version 6
After listening to feedback from our valued customers we have made exciting improvements to Cryoserver to make it the most user friendly, intuitive and secure Cryoserver release yet.
In parallel, Cryoserver's delivery and service options have also continued to expand, we can now provide Cryoserver either as:
- Appliance (C100, C250, C500, C1000, C2000, C6000, C10k)
- Software Only
- Virtualized Version
- Managed Service/SaaS
This expansion in service will allow our customers to continue to use the Cryoserver solution, whichever direction the businesses IT strategy moves in.
With the managed service option we can provide additional services to add value including: anti-spam, anti-virus, content filtering, business continuity, hosted Exchange, 'always on' mail delivery and many more business services to accompany the Cryoserver offering.
May 2011 – Integral announces new call analytics software solution
As part of the provision of specialist software tools, Integral recently partnered with Centecom, providers of ‘Call Analytics’ solutions, powered by Elsbeth Vocal Coach. IT Campus combines real time voice recognition and intuitive training methodologies with CRM based tools, such as account and campaign management, calendar control and predictive dialling.
Using a quality software tool is absolutely paramount to the success of call centres and its staff. This all helps with staff performance and motivation levels. Centecom’s IT Campus is the only tool to provide ‘real time’ call analytics and offers a proven ROI model for any call centre that requires 100% staff productivity.
IT Campus offers a one stop solution to the demanding and ever growing needs of the call centre manager.
For more information on the IT Campus suite of tools, please click the link below:
http://www.integralservices.info/services/risk-management-and-compliance/call-centre-analytics/
May 2011 - Buy Back Ability
Integral are known for delivering cost effective services and solutions to our clients. As part of our ‘Green IT initiative’ and as part of our ‘Cost Optimisation’ services, we now offer an alternative to IT Disposals on most Cisco and Juniper equipment. In many cases, IT hardware equipment can still have an economical value. We will look at any Cisco or Juniper inventory from single to large multiple items. We then simply work with our partners to get you the best possible price for your unwanted hardware.
This service often means that you negate the need to pay for the safe disposal of your unwanted IT equipment, whilst gaining a return for that used equipment.
Of course, by way of re-marketing your old hardware means less land-fill and therefore benefits the environment too.
For further information, please contact us by emailing sam@integralservices.info
March 2011 - Integral Announces new C.O.S.T initiative
In conjunction with Buying Solutions (the national procurement partner for central and local government), HM Treasury, Department for Education and the Department of Health, Integral have initiated a new service combining cost reduction and green IT incentives known as C.O.S.T – Cost Optimisation Suite of Tools.
The core focus of C.O.S.T is to help the public sector streamline and save on IT-related costs, whilst reducing carbon usage.
For further information, please click here: http://www.integralservices.info/services/cost-optimisation/public-sector-costs-optimisation/ or call us on 0845 273 3881.
March 2011 - Integral announces its new Cisco Auditing tool
As an extension of our asset management services, we are pleased to announce a new auditing service specific to Cisco network environments. Through the use of NetCap, a tried and tested tool developed in-house by our resident Cisco and asset management experts, we are now able to offer an all-encompassing solution combining asset discovery, software auditing and reporting. This solution includes the following key benefits:
The discovery and reporting of:
- Cisco Device Model
- Card and Configuration Details
- Software Revisions
- EOL Status
- Port Activity Status
For further information on this solution, please either email us at audit@integralservices.info or call us on 0845 273 3881.
February 2011 - Integral join Cisco’s Certified Refurbishment Equipment programme
Given the current economic climate Integral has recently entered into the Cisco Certified Refurbished Equipment programme in order to offer customers an alternative to new hardware sales. Green and environmentally friendly. Low price and budget friendly. And that's just the beginning of the benefits you get with Cisco Certified Refurbished Equipment. Remanufactured to exacting standards in Cisco's state-of-the-art manufacturing facility, Cisco Certified Refurbished Equipment carries the same warranty as new equipment and offers all the financial strength of Cisco Capital. You get Cisco Certified protection for a fraction of the cost of new equipment, reducing your total cost of ownership. Cost savings can be as much as 70% of the original new list price and carries all the benefits that new hardware brings.
For further details of this programme, please click on the link below:
http://www.cisco.com/web/ordering/ciscocapital/refurbished/index.html
13th January 2011 – Integral expand into further Cost Optimisation & Green I.T. Services
As part of our ‘Cost Optimisation’ and ‘Green I.T.’ services, Integral is delighted to announce that they have partnered with ATP Ltd for their Green and Sustainability services.
Focusing on core business utility costs, ATP and it’s partners specialise in providing clients of varying sizes with the complete energy solution. Rather than focusing on one particular area within energy such as procurement, under this new partnership, Integral are now able to give access to a wide range of services that not only reduce consumptions and emissions but actively help monitor and reduce costs. We feel it’s this combined holistic approach, from ATP’s multi award winning suppliers and Energy Managers that enables us to add real value to our clients and differentiates us from other main stream competitors.
Partnering with ATP gives our clients direct access to some of Europe’s leading energy solutions providers; helping us to reduce their consumptions, costs and CO2 emissions whilst ensuring that they meet the requirements of any new legislation, such as the CRC. In addition to this, the services are normally offered on a no win-no fee basis where the costs are usually taken from the overall structure of the service. This is achieved through a range of flexible options ensuring our clients benefit from the most optimal savings and specially negotiated rates. At the same time each client is able to avoid any long term and costly contracts.
12th January 2011 - Company Directors become Freeman of the City of London
Integral are delighted to announce that on the 12th January 2011, Jonathan Palmer and Paul Oliver (co-founders of Integral) will become Freeman of the City of London as part of their involvement and membership of the Worshipful Company of Technologists (WCIT).
The Information Technologists' Company was granted livery status in 1992, becoming the 100th livery company of the City of London.
In 2010 the company was granted a Royal Charter by the Queen.
The WCIT work brings together the centuries-old livery tradition and Information Technology, the key industry of the 21st century. As well as working to promote the industry, we run a significant programme of charitable and educational activities.
Today, around 650 leading IT practitioners belong to the WCIT. WCIT members come from all sides of the IT sector - suppliers and users, hardware and software, and from established multinational companies to newly created start-ups.
The work of the WCIT is very much based around working for the greater good of society and supporting charities including with the Mercers building a ICT Academy in Hammersmith, which is due to open in September 2011.
For further information on WCIT, please follow this link: www.wcit.org.uk
24th November 2010 - ICO issues first fines to Hertfordshire country council and employment services company over accidentally sent data and lost laptop
Herefordshire County Council fined £100,000. For further details click on the link below:
November 2010 - Safend announces the release of Safend Data Protection Suite v3.4 SP2
Safend Data Protection Suite provides complete endpoint data protection in a single software product, with a single management server and a single lightweight agent. It includes several product components, which are activated by associating an appropriate policy with the user/machine, once the component is licensed.
Safend Data Protection Suite version 3.4 now offers Windows 7 and 64bit support. Also introduces two new product components Safend Inspector and Safend Discoverer, plus support for Protector on Mac OS/X.
Click here for more information on Safend
November 2010 - Changes to PCI DSS version 2.0
The new version of the Payment Card Industry Data Security Standard (PCI DSS) won't feature any major changes, but features more clarification. It’s companion the Payment Application Data Security Standard (PA-DSS), will also feature more clarification.
“Among the [version 2.0] clarifications to PCI: The DSS now reinforces the need for merchants to use a "discovery methodology" to find cardholder data in their networks; the PA-DSS now includes centralised logging; and organisations will be able to consider [which] specific risks apply to them when assessing and prioritising vulnerabilities.… before you bring in a QSA, you really need to use some kind of methodology to find where cardholder data is on the network…"
-- Bob Russo, general manager of the PCI Standards Council
For a solution to combat these issues, please click here to view the Safend solution
Vigil Software Presents PCI DSS: Industry Viewpoints. Click here to watch video
November 2010 - Bit9 Named Best Anti-Malware Solution in GSN Homeland Security Awards
Integral Specialist Services, providers of solutions that can incorporate Bit9 anti-malware, are pleased to see that Bit9 has been selected as the best anti-malware solution, protecting US Government agencies from advanced malware and persistent threats. Full details of the 29th November 2010 award can be seen on the Bit9 news release.
October 2010 - Anti-virus - Endpoint
Antivirus/anti-spyware databases are 90% to 99% effective at detecting well-known, widely circulating threats. However, they are only 20% to 50% effective at detecting new or low-volume threats.
Application control capabilities (e.g., application whitelisting, or lockdown) are gaining significant interest as the volume of malware begins to surpass the volume of "good" corporate applications. There is significant research and development in this area and this capability will be an important differentiator going forward.
24th August 2010 - Zurich Insurance hit by £2,275,000 fine by the FSA for data loss of 46,000 confidential records
Zurich Insurance fine by the FSA over £2m pounds. For further details click on the link below:
16 July 2010 - iQSonar now verified by Oracle
iQSonar is the only third-party software tool to be verified by Oracle as delivering accurate and definitive deployment and usage data.
“We were always confident that iQSonar was accurate
... but now Oracle have confirmed it too!" Pat Durkin, CEO iQuate.
iQSonar rapidly delivers a complete and accurate picture of your Oracle deployment.
Integral Specialist Services has been delivering cross-platform inventory discovery tools since 2004. iQSonar is the industry leading Oracle inventory tool and quickly provides unprecedented levels of clarity and accuracy across physical and virtual hardware, operating systems, applications and databases.
Integral Specialist Services utilise the iQSonar tool in conjunction with other tools to provide maximum benefit to clients.
24th May 2010 - Express Metrix integrates IT purchasing systems into latest release of its Asset Management Product
New IT purchase tracking capabilities offer critical tie between deployed assets and their procurement details
Seattle, WA — Express Metrix, a leader in IT asset management solutions, today announced the introduction of a comprehensive IT purchase tracking system with the latest release of its product, Express Software Manager®, Version 9.5. The new IT purchasing system is designed to address challenges organizations face when trying to map purchasing details to deployed assets and recognize often-concealed financial aspects vital to effectively managing those assets. Version 9.5 enables IT professionals to consolidate and reconcile procurement details with both IT inventory data and usage statistics, so they can easily recognize software license deficits and overages, analyze IT spending levels, evaluate cost and asset allocations, keep track of maintenance and lease details, and much more.
The new IT purchasing module, which is the principal new feature behind the latest release of Express Software Manager, provides a web-based interface that allows administrators to enter or import unlimited purchasing information for hardware and software assets, assign purchases to end users and organizational groups, and reconcile purchasing data with inventoried devices and applications.