Professional Services
If your organisation finds an increase in the demand for technical skills and expertise to deliver key projects and develop your ICT environments, then proven and experienced technical staff with the right skills are critical to business success. However, especially when involving new and emerging technologies, the costs of directly employing such people can be a significant overhead. Our Professional Services solutions may be the answer to your challenges.
The service we provide
Our Professional Services team can provide you with the technically expert human resources that act as a temporary extension to your stretched, and possibly limited, in-house resources. Our experts can work with you on an ad-hoc, project, or contractural basis. We use a token system which enables you to purchase a certain number of tokens and then utilise a wide range of skills as and when required. Find out more about our token system.
Our Experience
Our team has experience in a very wide range of subjects. From a requirement for a Desktop Support Engineer through to a Senior Project Manager, the experts we supply have proven experience in their fields and we set minimum experience expectations for anyone that we supply to our clients. As an example, a Senior Network Engineer would have a minimum of 4 years experience, CCVP, ACA and ACS level accreditation. View the PDF about the types of expertise we can offer
Benefits
There are many benefits in using our Professional Services. These include:
Costs
Clients have the option to purchase a number of tokens, which are discounted for higher levels of purchase. Each professional that we supply is valued at a certain number of tokens per day and tokens are used for the time that each professional is utilised by you.
Tokens are priced according to expertise level required and the number of tokens required per expertise type per day can be viewed within our Professionals Expertise PDF
After much due diligence, USS selected Integral due to their proven track record of offering flexible and tailored professional services that match the demands and requirements of the business. Jeremy Warren MITIE selected Integral as their preferred solutions provider. The project was to assist MITIE and it’s various disciplines in a UK wide roll out program. The requirement included the roll-out of Microsoft Outlook 2003 and the consolidation of the desktops to 7 domains across 2,550 users spanning 150 sites. To see the full case study, please click here When engaging with us for Professional Services you can always be assured that our services are written into an SLA as standard. As a result of this, performance penalties and service credits will always apply. Therefore, we will guarantee to always deliver on time, with the correct available technical resource, precisely when required. If for any reason this does not happen (which has to date never happened), then at the very least you would be recompensed for the inconvenience. Most of our clients are initially attracted by one of our services but most go on to use many of our other services. Our focus is on saving clients budget in a wide range of areas, while improving operational efficiency. Please do look at our services introduction page to see other areas in which we can help you. What people say

Their ´can do’ approach and responsiveness means we can rely on Integral to deliver services on time and to budget.
Integral’s methodology and consultative services allow our organisation to ensure continuity through the use of their premium professional support services. Their planning and deployment process ensures a smooth and effective implementation for all of our IT projects.
We have been extremely impressed with the Integral team and the services they provide to us. We would have no problem is recommending their services to anyone.
IT Director
Universities Superannuation Scheme (USS)
London![]()
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